SHIPPING & RETURNS
uk shipping
UK MAINLAND
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STANDARD DELIVERY – £6.50 (3–5 WORKING DAYS, FOLDED)
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EXPRESS DELIVERY – £16.00 (NEXT DAY IF ORDERED BY 1PM, SENT ROLLED)
NORTHERN IRELAND
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STANDARD DELIVERY – £9.50
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EXPRESS DELIVERY – £19.50
FABRICS ARE DISPATCHED VIA ROYAL MAIL, DHL OR UPS.
europe SHIPPING
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STANDARD DELIVERY – £35.00
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EXPRESS DELIVERY – £55.00 (FABRIC SENT ON A ROLL
USA & CANADA SHIPPING
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STANDARD DELIVERY - £65
REST OF WORLD SHIPPING
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STANDARD DELIVERY - £80
PLEASE NOTE: SHIPPING COSTS MAY VARY AND REMOTE AREAS CAN INCUR ADDITIONAL CHARGES. IF THERE IS A PRICE DIFFERENCE, OUR TEAM WILL CONTACT YOU BEFORE DISPATCH.
return and exchanges
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CUT FABRIC CANNOT BE RETURNED UNLESS FAULTY.
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IF YOU RECEIVE A FAULTY FABRIC, PLEASE CONTACT US WITHIN 7 WORKING DAYS OF RECEIPT.
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AS FABRICS ARE BATCH-DYED, COLOURS MAY VARY SLIGHTLY. WE ALWAYS RECOMMEND ORDERING SAMPLES BEFORE PLACING A LARGER ORDER.
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NON-CUT GOODS MAY BE EXCHANGED OR RETURNED FOR A CREDIT NOTE. REFUNDS ARE NOT OFFERED ON NON-FAULTY GOODS.
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CREDIT NOTES OR EXCHANGES WILL BE ISSUED FOR THE VALUE OF THE GOODS, MINUS DELIVERY COSTS.
Shipping policy
IF YOU ARE NOT AVAILABLE AT THE TIME OF DELIVERY, A CALLING CARD WILL BE LEFT TO REARRANGE. IN SOME CASES, THE DRIVER MAY ATTEMPT A SECOND DELIVERY THE FOLLOWING WORKING DAY.
IF YOU ARE NOT PRESENT FOR THE SECOND ATTEMPT OR FAIL TO CONTACT THE DELIVERY AGENT, THE GOODS WILL BE RETURNED TO US. RE-DELIVERY WILL INCUR THE SAME CHARGE AS THE ORIGINAL DELIVERY.
THE CLOTH SHOP CANNOT BE HELD RESPONSIBLE IF YOU ARE UNAVAILABLE FOR DELIVERY OR DO NOT ARRANGE A NEW DATE WITH THE COURIER. THIS POLICY APPLIES TO ALL UK AND INTERNATIONAL ORDERS.