SHIPPING & RETURNS

uk shipping

UK MAINLAND

Standard shipping. £4.95 - Can be next day depending when order is placed. Generally 2 to 3 days

NORTHERN IRELAND

Express Delivery - If fabric required on a roll. £10.00 - Next day if orders by 1pm

Standard Shipping - £6.95 

Express Delivery - £15.00 

Fabrics are either dispatched by royal mail first class, or DHL & UPS

europe 

Europe - Standard Delivery - £19.50 for Europe

Europe Express - £35.00 - Fabric is always sent on a roll.

Worldwide - £30.00

Australia & New Zealand - £50.00

Shipping costs can vary. Remote areas can effect this.

If a difference occurs you will be contacted by our team.

Return & Exchange Policy

THE

CLOTH

SHOP

Unfortunately, cut fabric cannot be returned unless faulty. 

If you have received a fabric which you deem as faulty please get in touch within 7 working days of your order being dispatched. 

Our fabrics are batch dyed so we always advise ordering samples before placing orders.

For all non-cut goods, we run an exchange only policy. If the item is returned we can either carry out an exchange or provide a credit note. You will be credited the amount for the goods minus delivery. 

Shipping policy

 If you are not in at the time of delivery, a calling card will be left for you to arrange another delivery. In some circumstances the driver may attempt a second delivery the following working day. If you are not there for the second delivery attempt, or you do not contact the delivery agent, the goods will be returned to us and you will be notified.

To have the goods re-delivered will cost the same as the first delivery. We cannot be held responsible if you are not there for a delivery or do not rearrange a delivery date with our delivery agent. This applies to all orders.

THE

CLOTH

SHOP

290 portobello road 

london

england

w10 5te

tel: +44 (0) 20 8968 6001

info@theclothshop.net

© 2020 THE CLOTH SHOP LTD

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